Find answers to frequently asked questions and support for Macrovision products.
Do you have questions about problems with backup copies of video tape or DVD titles? Are you experiencing picture quality issues when connecting a VCR between your DVD Player and TV?
To request technical support, please fill out the form below. Someone will get back to you as soon as possible.
To continually provide our customers with industry-leading solutions, Macrovision periodically retires older product versions—to focus more resources on enhancing current versions that support latest technological innovations. Ultimately, this enables us to provide you with the best tools in the industry.
Find information, resources, and support specific for Macrovision's licensees.
If you have a customer service issue with any of the following Gemstar-TV Guide products or services, please feel free to contact us at the numbers or Internet sites listed below.
The TV Guide On Screen system's features vary between products. Please refer to the product list below so you can get the support that works best for you. If you need additional support for TV Guide On Screen, you can contact us at
Ce_customer_support@tvguide.com or 800-368-7380.